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Refund Policy

Refund requests for online self-paced courses must be received via e-mail by TVAE Courses LLC within fourteen (14) calendar days of the date of purchase. Users requesting a refund after the fourteen-day refund period may receive a credit equal to the dollar amount of the original purchase to use toward the purchase of a future course. No refunds or credits will be issued after one (1) year from the date of purchase. All credits must be used within 12 months.

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Terms of Use

Legal Disclaimer


TVAE COURSES LLC (“TVAE Courses,” “we,” “us,” “our”) provides its services to you through its website [] (the “Site”) subject to the following Terms of Service (the “Terms of Service”). These Terms of Service are a legal contract between you and TVAE Courses. By registering for any service provided on the Site (the “Services”), you become a client (a “Client”) and you agree to be bound by all of the terms set forth in these Terms of Service as long as you remain a Client. PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY GOVERN YOUR USE OF THE SITE AND SERVICES, PARTICULARLY THOSE SECTIONS WHICH AFFECT YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US.

1. Modifications to Terms of Service:

We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, depending on the nature of the change, we will post the changes on this page and indicate at the top of this page the date these terms were last revised and/or notify you in an email notification or through other reasonable means and as required by applicable law. Your continued use of TVAE Courses services after the date any such changes become effective constitutes your acceptance of the new Terms of Service. 

2. Access and Use of the Service

2.1 Use Description:

The TVAE Courses service, and any content viewed through our service, is solely for your personal and non-commercial use. With your TVAE Courses purchase we grant you a limited, non-exclusive, non-transferable, license to access the TVAE Courses content and view such content through the service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. TVAE Courses may revoke your license at any time in its sole discretion. Upon such revocation, you must promptly destroy all content downloaded or otherwise obtained through the Service, as well as copies of such materials, whether made in accordance with these Terms of Service or otherwise.

2.2 Your Registration Obligations:

You may be required to register with TVAE Courses in order to access and use certain features of the Services. If you choose to register for Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by any TVAE Courses registration form. You certify that you are at least 18 years of age and that your answers to any registration materials on the Site will be truthful. In accessing and using the Site you understand and agree that basic information concerning you, given to TVAE Courses, will be published on the Site for others to view along with your User ID. Your name, address and e-mail address are kept confidential, except where provided above.

If you are under 18 years old, you may use the Services, with or without registering, only with the approval of your parent or guardian.

2.3 Member Account, Password and Security:

You may never use another's account, and you may not provide another person with the username and password to access your account. You should maintain control over all of the devices that are used to access the Services. If you fail to maintain control of a device, other users may access the Service through your account and may be able to access certain of your account information. You are fully responsible for any and all activities that occur under your password or account, and it is your responsibility to ensure that your password remains confidential and secure. You agree to (a) immediately notify TVAE Courses of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. TVAE Courses will not be liable for any loss or damage arising from your failure to comply with this Section.

2.4 Modifications to Service:

TVAE Courses reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that TVAE Courses will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. We have no obligation to retain any of your account or submitted content for any period of time beyond what may be required by applicable law.

2.5 General Practices Regarding Use and Storage:

You acknowledge that TVAE Courses may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on TVAE Courses’ servers on your behalf. You agree that TVAE Courses has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. You acknowledge that TVAE Courses reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that TVAE Courses reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

2.6 Mobile Services:

The Service may include certain services that are available via a mobile device, including (a) the ability to upload content to the Service via a mobile device, (b) the ability to browse the Service and the Site from a mobile device and (c) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”). To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. In using the Mobile Services, you may provide your telephone number. By providing your telephone number, you consent to receive calls and/or SMS, MMS, or text messages at that number. We may share your phone numbers with our affiliates or with our service providers (such as customer support, billing or collections companies, and text message service providers) who we have contracted with to assist us in pursuing our rights or providing our Services under these Terms of Service, our policies, applicable law, or any other agreement we may have with you. You agree these parties may also contact you using autodialed or prerecorded calls and text messages, as authorized by us to carry out the purposes we have identified above, and not for their own purposes. In the event you change or deactivate your mobile telephone number, you agree to promptly update your TVAE Courses account information to ensure that your messages are not sent to the person that acquires your old number.

3. Conditions of Use

3.1 User Conduct:

You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service. TVAE Courses reserves the right, but is not obligated, to monitor materials posted in any public area and shall have the right to remove any information deemed offensive by our staff. Notwithstanding the foregoing, you remain solely responsible for your use of any information contained on the Site. TVAE Courses reserves the right to investigate and take appropriate legal action against anyone who, in TVAE Courses’ sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:

  1. email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of TVAE Courses, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose TVAE Courses or its users to any harm or liability of any type;

  2. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;

  3. violate any applicable local, state, national or international law, or any regulations having the force of law;

  4. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; solicit personal information from anyone under the age of 18;

  5. harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;

  6. advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;

  7. further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or

  8. obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.

It is possible that other TVAE Courses clients will post or send obscene or offensive materials on the Site or to you via e-mail. It is also possible that by using your e-mail address, other people may, through other means outside the control of TVAE Courses, have access to personal information about you. TVAE Courses, its employees, agents, affiliates, licensees and web hosting services are not responsible for these transmissions or for the release of such information by others about you.

3.2 Fees:

To the extent the Service, or any portion thereof, is made available for any fee, you will be required to select a payment plan and provide TVAE Courses information regarding your credit card or other payment instrument. You represent and warrant to TVAE Courses that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay TVAE Courses the amount that is specified in the payment plan (as well as any applicable taxes) in accordance with the terms of such plan and this Terms of Service. You hereby authorize TVAE Courses to bill your payment instrument in accordance with the terms of the applicable payment plan (as well as any applicable taxes) until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any charges you must let TVAE Courses know within sixty (60) days after the date that TVAE Courses charges you. We reserve the right to change TVAE Courses’ prices. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. You shall be responsible for all taxes associated with the Services other than U.S. taxes based on TVAE Courses’ net income.

3.3 Special Notice for International Use; Export Controls:

Software (defined below) available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

3.4 Commercial Use:

Unless otherwise expressly authorized herein, or by TVAE Courses in writing, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service is solely for your non-commercial, personal, entertainment use.

4. Privacy Policy

4.1 General: 

TVAE Courses respects your privacy and is committed to protecting it through our compliance with our Privacy Policy (  The Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the Site and our practices for collecting, using, maintaining, protecting, and disclosing that information.  The Privacy Policy applies to information we collect on the Site, and in email and other electronic messages between you and the Site.  It does not apply to information collected (1) by us offline or (2) by any third party, including through any application or content (including advertising) that may link to or be accessible from the Site.

Please read the Privacy Policy carefully at ( to understand our policies and practices regarding how we treat your information.  By accessing or using this Site, you agree to the Privacy Policy.  The Privacy Policy may change from time to time.  You will be required to confirm your acceptance of any new policy.  Please do not use the Site if you do not agree to the Privacy Policy, or the other terms and conditions described in these Terms of Service.

5. Intellectual Property Rights

5.1 Service Content, Software and Trademarks:

You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by TVAE Courses, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by TVAE Courses from accessing the Service (including blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of TVAE Courses, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by TVAE Courses.

5.2 Third Party Material:

Under no circumstances will TVAE Courses be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that TVAE Courses does not pre-screen content, but that TVAE Courses and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, TVAE Courses and its designees will have the right to remove any content that violates these Terms of Service or is deemed by TVAE Courses, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

5.3 User Content Transmitted Through the Service:

With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein, and that you have all required rights to post or transmit such content or other materials without violation of any third-party rights. By uploading any User Content you hereby grant and will grant TVAE Courses, its affiliated companies and partners (including but not limited to TVAE Courses instructors, practitioners and other third parties providing instructional information through the Services, collectively “partners”) a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, adapt, perform, publish, distribute (through multiple tiers of distribution and partnerships), store, modify and otherwise use and fully exploit your User Content in any and all media, form, medium, technology or distribution methods now known or later developed and for any and all purposes (commercial or otherwise).

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information relevant to the Service (“Submissions”), provided by you to TVAE Courses, its affiliated companies or partners are non-confidential and TVAE Courses, its affiliated companies and partners will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

You acknowledge and agree that TVAE Courses may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of TVAE Courses, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

5.4 Copyright Complaints:

TVAE Courses respects the intellectual property of others. If you believe in good faith that any materials on the Site infringe upon your copyrights, please send the following information to

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at on the Site are covered by a single notification, a representative list of such works on the Site;

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;

  • Your address, telephone number, and email address;

  • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or are authorized to act on the copyright owner’s behalf;

  • A physical or electronic signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest.

5.5 Counter-Notice:

If you believe that your User Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in your User Content, you may send a written counter-notice containing the following information to your physical or electronic signature; identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court located within Northern District of New York and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by us, we will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

5.6 Repeat Infringer Policy:

TVAE Courses has adopted a policy of terminating, in appropriate circumstances and at TVAE Courses’ sole discretion, users who are deemed to be repeat infringers. TVAE Courses may also at its sole discretion limit access to the Service and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

6. Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. TVAE Courses has no control over such sites and resources and TVAE Courses is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that TVAE Courses will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that TVAE Courses is not liable for any loss or claim that you may have against any such third party.

7. Indemnity and Release

By using any services provided by TVAE Courses, you agree that in no event will TVAE Courses, its members, officers, managers, employees, agents, affiliates, licensees and web hosting services be liable for any direct or indirect, incidental, special or consequential damages as a result of your accessing the Site and using any of the services available. Your sole remedy for any breach or default of these Terms of Service by TVAE Courses shall be a return of any fees paid to TVAE Courses for any Service provided under these Terms of Service. You agree to indemnify and to defend and hold harmless TVAE Courses, its members, officers, managers, employees, agents, affiliates, licensees and web hosting services and third parties for any losses, costs, liabilities and expenses (including but not limited to court costs, legal fees, awards or settlements) relating to or arising out of your use of the Site, including any breach by you of these Terms of Service. 

8. Disclaimer of Warranties



9. Limitation of Liability



10. Binding Arbitration

All disputes, claims, and other controversies arising out of or relating to this contract, the services performed hereunder, or the breach thereof (a “Covered Claim”), shall be settled on an individual basis by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  The arbitration shall be conducted on a confidential basis and shall be held in the State of New York, County of Albany and you and we waive any objection based on jurisdiction, improper venue or inconvenient forum.  Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees.  Except as specified herein, any arbitration of a Covered Claim will be conducted under the auspices and rules of JAMS in accordance with and subject to JAMS’ then-current employment arbitration rules and procedures (and the then-existing emergency relief procedures contained in the JAMS comprehensive arbitration rules and procedures if either party seeks emergency relief prior to the appointment of an arbitrator) (collectively, the “JAMS Arbitration Rules”).  To the extent any of the terms, conditions or requirements of these Terms of Service conflict with the JAMS Arbitration Rules, the terms, conditions or requirements of these Terms of Service shall govern.  If a Covered Claim may not be arbitrated before JAMS on an individual basis, or is otherwise excluded from or not subject to arbitration before JAMS, then the Covered Claim will be resolved by final and binding arbitration conducted under the auspices and rules of the AAA in accordance with and subject to AAA’s then-current employment arbitration rules and procedures (and the then-existing emergency relief procedures, if any, contained in the AAA comprehensive arbitration rules and procedures if either party seeks emergency relief prior to the appointment of an arbitrator) (collectively, the “AAA Arbitration Rules”), or any successor rules, except as specified herein.   If the AAA is substituted for JAMS, every applicable reference in this agreement to arbitrate shall be read as meaning the AAA.  NO ARBITRATION UNDER THIS AGREEMENT TO ARBITRATE SHALL BE SUBJECT TO THE JAMS OR AAA CLASS ACTION PROCEDURES 

11. Termination

You agree that TVAE Courses, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if TVAE Courses believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. TVAE Courses may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be affected without prior notice, and acknowledge and agree that TVAE Courses may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that TVAE Courses will not be liable to you or any third party for any termination of your access to the Service.

12. Disputes Between Users

You understand and agree that you are solely responsible for your interactions with any other user in connection with the Service and TVAE Courses will have no liability or responsibility with respect thereto. TVAE Courses reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service. You further understand and agree that you are solely responsible for your actions and decisions to meet other people who you meet online by virtue of the Services. You understand that TVAE Courses does not perform psychological testing or background checks on the individuals who may use the Service. You understand and agree that you must take all reasonable precautions before meeting others through the Services. 

13. General

These Terms of Service constitute the entire agreement between you and TVAE Courses and govern your use of the Service, superseding any prior agreements between you and TVAE Courses with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use affiliate or third-party services, third party content or third-party software. These Terms of Service will be governed by the laws of the State of New York without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and TVAE Courses agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Albany County, New York. The failure of TVAE Courses to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of the Terms of Service and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to the Terms of Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign this Terms of Service without the prior written consent of TVAE Courses, but TVAE Courses may assign or transfer this Terms of Service, in whole or in part, without restriction. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. Under no circumstances shall TVAE Courses be held liable for any delay or failure in performance resulting directly or indirectly from an event beyond its reasonable control. The Service may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices generally on the Service. The failure of TVAE Courses to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.  Any waiver of these Terms of Service by TVAE Courses must be in writing and signed by an authorized representative of TVAE Courses.

14. Do Not Rely on TVAE Courses 

Opinions, advice, statements or other comments should not necessarily be relied upon and are not to be construed as professional advice from TVAE Courses. TVAE Courses does not guarantee the accuracy or completeness of any of the information provided, and is not responsible for any loss resulting from your reliance on such information.

Privacy Policy

Legal Disclaimers

Last Modified:  04.27.2022

4868-2320-8475, v. 2

Children Under the Age of 13

TVAE Courses LLC’S (“TVAE Courses,” “we,” “us,” “our”) website (“Site”) is not intended for children under 13 years of age.  No one under age 13 may provide any information to the Site.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Site, register on the Site, make any purchases on the Site, use any of the interactive or public comment features of the Site, or provide any information about yourself to use, including your name, address, telephone number, email address, or any screen name or username you may use.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, and telephone number.  

  • That is about you but does not identify you, such as aggregate use data; and

  • About your internet connection, IP address, the equipment you use to access our Site, and usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the Site.  Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Site may include:

  • Information that you provide by filling in forms on our Site.  This includes information provided at the time of registering to use our Site, subscribing to our service, purchasing materials, when you enter a contest or promotion sponsored by us, or when you report a problem with our Site.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Details of transactions you carry out through our Site and the fulfillment of your orders.  You may be required to provide financial information before placing an order through our Site.  

  • Your search queries on the Site.  

You may also, now or in the future, have the ability to provide information to be published or displayed (“posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, “User Contributions”).  Your User Contributions are posted on and transmitted to others at your own risk.  Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your User Contributions.  Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Many of the features offered on the Site are only made available if we have certain information about you.  To access these features, you may be asked to submit personal information about yourself.  For example, when signing up to receive an electronic newsletter as a subscriber to the Site, you may be required to provide your email.  When purchasing products or services available through the Site, or when purchasing a membership, you may be required to submit your name, email, billing address, phone number, and payment card or PayPal information.  

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may also use these technologies to collect information about your online activities over time.  We do not respond to Do Not Track signals from Web browsers. The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways.  It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Site according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Site.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Site.  Unless you have adjusted your browser setting so that it will refuse cookies (see “Opt Out” below), our system will issue cookies when you direct your browser to our Site.  To learn more about cookies, visit

  • Flash Cookies.  Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site.  Flash cookies are not managed by the same browser settings as are used for browser cookies.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

  • Web Beacons.  Pages of our Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).  

  • Pixel Tags.  Pixel tags are small strings of code that provide a method for delivering a graphic image on a web page or other documents.  Pixel tags allow the operator of the web page or other document, or a third party who serves the pixel tag, to set, read, and modify cookies.  Pixel tags may also be used to obtain information about the computer being used to view that web page or other document.  The entity that sends the tag can view the IP address of the computer that the tag is sent to, the time it was sent, the user’s operating system and browser type, and similar information.

  • Embedded Scripts.  An embedded script is programming code designed to collect information about your interactions with the Services.  It is temporarily downloaded onto our computer from our web server, or from a third party with which we work, and is active only while you are connected to the Services, and deleted or deactivated thereafter.

  • Web Storage.  Web storage collects and stores non-personally identifiable data in your browser.  Web storage functions similar to cookies as described above, however, by storing information in your browser we are given more space than traditional cookies.  We utilize both persistent and session web storage.

Opt Out

As described above, you may refuse to accept browser cookies by adjusting the settings in your web browser.  The following links explain how to access cookie settings in various browsers:

You may also opt out of being tracked by Google Analytics by visiting this link:

Third-Party User of Cookies and Other Tracking Technologies

Some content or applications, including advertisement, on the Site are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers.  These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  

We do not control these third parties’ tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from any provider, see “Choices About How We Use and Disclose Your Information.”  

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Site and its contents to you.

  • To facilitate membership registration.

  • To allow you to purchase a membership or products.

  • To provide you with information, products, or services that you request from us.

  • To provide you with information about TVAE Courses goods and services that may be of interest to you.

  • To send you newsletters, user feedback surveys, and promotional materials.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your registration.

  • To carry out our obligations and enforce our rights arising from any contract entered into between you and us, including for billing and collection.  

  • To notify you about changes to our Site or any products or services we offer or provide through it.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.  If you post information on public areas of the Site, you have impliedly consented to the public display of such data.

  • Investigating your actions if we believe they are inconsistent with our terms of use, user agreements, applicable terms or policies.

  • Protecting the rights, property, life, health, security, or safety of TVAE Courses, the Site or its users, or any third party.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates;

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TVAE Courses’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by TVAE Courses about our Site users is among the assets transferred;

  • To fulfill the purpose for which you provide it; and

  • For any other purposes disclosed by us when you provide the information with your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • To enforce or apply our Terms of Service [] and other agreements, including for billing and collection purposes; and

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TVAE Courses, our customers, or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising.  As described above, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  • Disclosure of Your Information for Third-Party Advertising.  We do not disclose your information to third party advertisers.  

  • Promotional Offers from the Company.  If you do not wish to have your email address used by TVAE Courses to promote our products or services, you can opt-out by unsubscribing from any email we send you or sending an email to  If we have sent you a promotional email, you may send us an email at that address asking to be omitted from future email distributions.  Please note that this opt-out does not apply to information provided to TVAE Courses as a result of a product purchase.

We do not control third parties’ collections or use of your information to serve interest-based advertising.  However, these third parties may provide you with ways to choose not to have your information collected or used in this way.  You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.  

Accessing and Correcting Your Information

You may change your subscription or membership info by sending an email to  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you are a resident of the European Union, you may also send an email to:

  • See what data we have about you, if any;

  • See what data you have provided directly to us;

  • Change/correct any data we have about you;

  • Ask us to delete any data we have about you; 

  • Ask us to temporarily stop processing data from you;

  • Object to further processing of your data, provided that the processing is inconsistent with the primary purpose for which it was collected; 

  • Withdraw any consent to processing of your data that you have previously granted; and/or

  • Opt out of future communications from us.

Please note that we may ask you to verify your identity before responding to such requests.

If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users.  Proper access and use of information provided on the Site, including User Contributions, is governed by our Terms of Service. []. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.  Any payment transactions will be encrypted using SSL technology. 

The safety and security of your information depends on you.  You must keep your password confidential.  We urge you to be careful about giving out information in public areas of the Site.  The information you share in public areas may be viewed by any user of the Site.  

Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page.  If we make material changes to how we treat our users’ personal information, we will notify you through a pop-up notification on the Site homepage and through email.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you.  The date the privacy policy was last revised is identified at the top of the page.  You are responsible for periodically visiting our Site and this privacy policy to check for any changes.  

Contact Information

To ask questions about this privacy policy and our privacy practices, to report any problems accessing the Site, or if you have a disability and would like to access this policy in an alternative format, contact us at

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